“Hire”
a 24 hour virtual receptionist to efficiently manage your communication
needs.
Active Voice Reception
Compete globally with the right tools communicating
with anyone in the global marketplace using standard international
prompts that support six languages. Inform and impress callers with
professionally customized and scheduled greetings. Also store
1-200 private mailboxes securing confidentiality for every employee
when sending and receiving messages. Access all of your messages,
faxes, and voice mail with convenience, accessibility, and
responsiveness. Save money and simplify infrastructure using a single
line for voice or fax. Effectively communicate information via
distribution lists and groups. Be more responsive and prevent dropped
calls or missed leads with Reception.
Gain instant
access to voice, fax, and e-mail messages regardless of where you are
all with a simple voice command or mouse click. Print a Word document
directly to a fax. Handle live incoming calls from your PC without
using a handset. Unify your communications system to
control faster response rates. Integrate Repartee with your
LAN to leverage more control over phone traffic and messages from your
PC. Consolidate your communications into one robust system with an
optional suite of applications and desktop call management. Retrieve
all messages in one inbox supporting Microsoft Outlook, Lotus Notes,
and Groupwise. Manage live phone traffic from your PC with
View Call, a module that is compatible with common applications
including your Outlook Contact list and Microsoft Access. Access a 24
hour two way message system compatible with Microsoft Exchange, Lotus
Notes, or Novell Groupwise without the burden of a laptop or modem
connection. Transform a stationary office to a portable workspace;
reply, redirect, save, and delete e-mail with a simple voice command or
through a touch tone keypad.
Integrate seamlessly with your
existing digital or analog setups, IP networks and ISDN
environments. Ensure business continuity with a scalable that
ensures redundancy. The award winning Nuance OpenSpeech
Recognizer speech engine is a flexibly programmed system that typically
supports small or large Fortune 1000 company directories. Their
unsurpassed robust phonetic dictionary contains more than 1 million
nouns. Much extensive research has been applied to the
development of software that lets callers speak as they would in a
normal conversation when prompted by the system. Speech
enabled call routing allows callers to simply request a name, a place,
a service, or a department before a quick transfer without using a live
operator. This comprehensive proprietary tool is proven to
increase performance and significantly decrease post-installation
tuning. Deploy this sophisticated natural language processing
technology to your front end operations to guarantee a positive caller
experience.
