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Winter 2008 E-News
1-800-343-6858
In This Issue
Save Up To $2,500
Make Over Your Telephones
Need to Work Hands-Free?
Quick Tip for DTP/ DTU Users
Quick Links
 
Featured Article
Cavalier logo
Find out more about Cavalier's Technology Advantage Program here.
 
Join Our Mailing List
Not sure what headset to buy? 
H51
Consider the H51 Supra Voice Tube by Plantronics.  The most popular headset in the world and among our own customers, the Supra owes its popularity to the perfect balance between superior sound, outstanding comfort, and light weight.
 
Tel-Comp Solutions Newsletter
Another year is upon us and we have some exciting new additions to the services we can provide to your business to help save you time and money.  Please read further to see all the new services that Tel-Comp Solutions can offer you.
Save Up To $2,500 
Franklins
Tel-Comp Solutions is now a Technology Advantage Partner of Cavalier Telephone.  Cavalier Telephone is a rapidly growing Competitive Local Exchange Carrier (CLEC) operating throughout the eastern US. Cavalier currently provides voice and data services to more than 650,000 business and residential customers on their own private network.
The Technology Advantage Program allows you to stay up-to-date with current technology and virtually eliminate the upfront costs of upgrading your aging telecommunications infrastructure.  By becoming a Cavalier Telephone customer you may be eligible to save up to $2,500 on your next telephone or data equipment purchase from Tel-Comp Solutions.   If your are thinking about the possibility of changing your telephone or data services take advantage of this program to save thousands of dollars.  For more information on this program please see all the details here.
Make Over Your Telephone Sets
UglyphoneTel-Comp Solutions is introducing a new Telephone Set Makeover program.  We have developed this program for you to keep your office telephones looking and functioning as well and professional as the day you bought them.  
 
Over time your phones become worn-out with heavy use and start showing their age.  The original labels may have layers of whiteout and crossed-out names and extensions, or your cord may be frustratingly tangled.
 
Our Telephone Set Makeover program is a way to keep your phones functioning properly and prevent them from becoming an eyesore: for $70 per extension*, we will replace your phones with a newly refurbished model. Each replacement telephone is sterilized and re-coated using Tel-Comp Solutions' proprietary process.  You will receive all new cords, and we will also print and install new labels for each set, a unique service that only Tel-Comp Solutions offers.  In addition to having a "good as new" telephone set on your desk, you will also receive a new one-year warranty on the replacement telephone. If you would like more information please contact us.
 
*Minimum of 10 extensions. Price may vary depending on model
Need to Work Hands-Free? 
Headset in useTel-Comp Solutions has been an authorized partner of Plantronics for the past five years.  Plantronics is the world's leading designer, manufacturer and marketer of lightweight communications headset products. Many of our customers don't realize that here at Tel-Comp Solutions we sell the entire Plantronics line at a lower price than most competitors and retailers. 
 
Please contact us for a price sheet if you are considering purchasing headsets or headset accessories.
Quick Tip
Attention NEC DTP /DTU Telephone Set Customers
Do you have DTP or DTU phones in your office?  (You can identify the model by looking at the label on the bottom of the phone.)  If someone in your office reports that that they have a problem with their phone such as a button won't work, or they receive an unusual tone when they try to use the handset it may actually be a loose plastic label cover. 
A large percentage of these phones that we receive for repair are actually not broken, but the cover is not securely fastened.  This may cause many problems and may even cause the phone to appear to be broken.  To find out if the plastic label cover is causing the problem completely remove the plastic label cover and then try using the phone.  If it works properly you can then reinstall the plastic label cover making sure that it is secure.  To install the plastic label cover securely always place the bottom edge on the phone and then the top edge.  You will hear the tabs snap into place when it is fastened.   To get more detail on how to remove and a label cover you can download the manual pages here.
 
Badcover
  






Incorrectly installed cover
 
 goodlabel



 
 
 
Correctly installed cover
We are always looking for ways to help bring better solutions to your business.  We recommend that all of our customers evaluate their telephone and data services every three to five years when their contract ends, since carriers reduce their prices to remain competitive.
 
If you haven't evaluated your telephone services lately, please contact us to find out if Cavalier Telephone can save you money on your monthly service.
 
Sincerely,
 

Tel-Comp Solutions